Apply at: www.esgw.org/jobs At times may be only "Supervisor in Charge" of entire facility. Responsible for assuring a high level of guest and donor service. Assists with supervision of retail and/or production activities to ensure that goals are met in production and sales. Ensure that Easterseals-Goodwill policies and procedures are uniformly enforced and followed. Cross-training required in all aspects of Goodwill. Performs duties according to the established Best Practices of ESGW. Duties include, but are not limited to: May assist with staff meetings that improve communication, such as daily tool box talks and monthly department meetings Demonstrate superior guest service by handling guest transactions in a timely and courteous manner, and responding to guest complaints/concerns with a sense of urgency to see to their resolution Assure that cash register, transaction, and cash handling procedures are strictly followed and enforced. Corrects any register or transaction errors accor...Retail, Supervisor, Assistant