Job Details

Remote Registered Nurse

A leading healthcare client is seeking remote registered nurses to support a new program that reviews health risk assessments and supports HEDIS gap closure. In this role, you will conduct inbound and outbound calls to assess patients, gather health history, and provide guidance based on physician-approved triage protocols. You will use your clinical judgment to help patients navigate the next steps in their care. This is a remote position offering the opportunity to make a meaningful impact in a healthcare program focused on patient care and well-being.

Your key responsibilities include taking inbound and making outbound calls. You'll complete a brief historical intake and record any symptoms. You will provide guidance using a physician-approved triage protocol, advising patients on whether to follow up with their provider, seek same-day care, or go to the emergency department. You'll utilize strong clinical judgment to ensure patients take appropriate next steps in their care. You'll offer concise, supportive patient education during calls and accurately document all phone call details using Athena encounter templates and text macros.