Job Details

T-Mobile Premium Retailer Wireless Vision Retail Sales Representative

Do the hottest new tech trends excite you? Do you naturally make connections with people everywhere you go? Then a Retail Sales Representative role with Wireless Vision would be a perfect fit for you.

In this role, you will represent the T?Mobile brand and meet customers wireless needs. As a member of the store team, you will work as a team to meet both personal and company goals!

Compensation

Compensation range: $16.50 -$18.70 per hour (Position eligible to earn commission based on company?established sales metrics)

Responsibilities

• Provide exceptional customer service to individuals visiting the Wireless Vision store, including greeting customers, answering phones and assessing their needs.


• Exceed monthly revenue goals through acquiring new customer accounts, maximizing existing customers accounts to identify revenue opportunities, and excelling in quality metrics.


• Participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store/retail location.


• Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures.


• Work with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.


• Complete accurate paperwork and transactions according to company policies and procedures.


• Share customer experience with the rest of your team, including Management.


• Ensure maintenance of store appearance, back room, restrooms and individual work area according to the retail store standards.


• Assist customers with service activations, changes and bill payments, respond to billing inquiry equipment replacement, sell accessories and process price plan changes and upgrades.

• Build customers confidence by making their experience comfortable and simple while meeting their needs.


• Engage in service selling and right fitting the customer with the appropriate total technology solution.


• Assist in other tasks, duties, or projects as assigned by management.

Qualifications

• Minimum of 6 months experience in retail or another environment with a strong customer focus.


• Ability to work a flexible work schedule including but not limited to nights, weekends, and holidays based on the needs of the business.


• Professional, energetic and positive attitude.


• Excellent written and verbal/interpersonal communications skills.


• Flexible scheduling availability.


• Completed High school diploma/GED.


• Bilingual preferred in certain locations.


• Must be able to stand for long periods of time (up to 9 hours) on the sales floor.


• Must be able to move and/or lift up to 25 pounds.

Benefits

• Competitive paid time?off program


• Medical, dental and vision benefits


• Phone service discounts


• Development and growth opportunities

Wireless Vision is an Equal Employment Opportunity Employer and a Drug Free Workplace