Job Details

WB Cargo Service is hiring a Customer Support Specialist (Remote) in Charlotte. This flexible part-time position is ideal for detail-oriented individuals with strong communication skills. No prior experience required — full training provided. Pay ranges from $15–$25 per hour, based on performance and reliability.

Responsibilities

• Handle customer inquiries via email or chat.
• Assist with order updates and delivery tracking.
• Provide accurate information about products and services.
• Escalate complex cases to senior support when needed.
• Record and maintain communication logs.
• Ensure quick and professional customer responses.

Qualifications

• Strong written English and communication skills.
• Comfortable working independently.
• Reliable internet and basic computer skills.
• Attention to detail and good organization.
• Customer-focused mindset.
• Legally authorized to work in the U.S.

Benefits

• Remote, flexible part-time schedule.
• Paid training and onboarding support.
• Performance-based pay increases.
• Supportive and friendly virtual team.
• Stable long-term opportunity.
• Work-life balance guaranteed.

If you're ready to start a remote role helping customers every day, apply now and join our growing U.S. support team!