Job Details

Job Description:

Requirement/Must Have:

• Thorough knowledge of CA7, CICS, DB2 basics, DFHSM, FTP, HMC, ISPF, JCL, JES2, NDM, NET MON, OPS MVS, SAR, TMON, Tivoli, TPX, AFP, TSO, Visio, MVS Utilities, CLIST, and REXX.
• Base UNIX and Windows commands and structure.
• Knowledge of DB2 commands, functions, control tables, DB2 subsystems, DB2 Stored Procedures, and understanding of data sharing.
• Strong CA7 skills to create and alter new and existing jobs and job schedules.
• Strong organizational, interpersonal, and analytical skills.
• Capability to diagnose and resolve complex problems using standard tools and methods such as system dumps, trace analysis, and vendor support.
• Strong written and verbal communication skills.
• Ability to maintain composure while working under pressure during network and system emergencies.
• Proven ability to work within a team and independently.
• Adaptability to change and ability to coach less experienced staff.
• Knowledge to monitor and modify HSM and manage ICF catalogs.
• Understanding of DFSMS, DFHSM, IDCAMS, VSAM, TSM, and ABARS concepts.
• Knowledge of SAN technology and distributed storage management concepts.
• Ability to assist in network monitoring activities.
• Knowledge of TCP/IP, VTAM, and network topology.

• Experience in meeting project deliverables on time with quality results.

• Monitor IT infrastructure and applications daily to ensure peak efficiency and reliability.
• Serve as backup for Shift Lead for a DCO monitoring shift and complete the Shift Summary sheet for review by the oncoming shift lead.
• Provide real-time monitoring for both Mainframe and Distributed systems to proactively detect and prevent service disruption.
• Diagnose and troubleshoot complex problems through resolution.
• Follow proper procedures to introduce changes and fixes into the operating environment and production libraries.
• Notify Level 2 system and application support teams as necessary.
• Use system monitoring and diagnostic tools to ensure optimal operating system performance.
• Initiate and coordinate HealthCheck calls for problem identification and resolution.
• Create or alter new and existing jobs and job schedules in mainframe, Windows, and UNIX environments using the scheduling package.
• Perform job restarts with needed overrides and correct JCL syntax.
• Monitor Scheduler queues to ensure job completion and error correction.
• Update Scheduler Base Calendars to reflect current year processing and holiday schedules.
• Build AGENT capabilities to communicate scheduling requirements across platforms.
• Contribute to implementation of new technology and tools to improve productivity and performance.
• Support upgrades and new releases to applications, platforms, and scheduling products.
• Develop, update, and maintain operations manuals, documentation, policies, inventories, and written procedures.
• Ensure compliance with corporate security and audit regulations.
• Contribute to establishment of SLAs and metrics, monitoring performance against requirements.
• Provide timely information for audit requests.
• Follow IT Operations guidelines for audit review and approval.
• Provide technical assistance to IT Operations, Service Desk, and Application Programming teams.
• Provide 24/7 on-call support for assigned products and services.
• Research, resolve, and recommend solutions for complex and critical systems.
• Collect and trend data and metrics for DCO reporting.
• Assist with daily system administration tasks for EDCS products and services.
• Lead maintenance and upgrade efforts for EDCS products and services.
• Work with vendor technical support for product-related issues.
• Collaborate with other IT engineers on tasks and projects.
• Participate in disaster recovery and business resumption initiatives and exercises.