Job Details

Benefits:

• 401(k) matching
• Bonus based on performance
• Health insurance
• Paid time off
• Wellness resources

Benefits/Perks

• Competitive Compensation
• Work From Home
• 401K (full time) + Matching
• Health Benefits (full time)

Job Summary

Our Contact Center Team is hiring up to 2 new team members who bring a strong work ethic, sharp attention to detail, and a genuine desire to create positive customer experiences. This role focuses on scheduling sales appointments through a mix of inbound and outbound phone calls, texts, and emails in a fast-paced, high-touch environment. Who Thrives in This Role

• Speaks with a smile and communicates clearly and professionally
• Enjoys helping customers and creating positive interactions
• Highly attentive to detail (accuracy and spelling matter)
• Strong multi-tasker able to talk on the phone while texting, scheduling, and documenting
• Comfortable in a fast-paced contact center environment
• Able to listen, pivot, and think critically during live conversations
• Tech-savvy and confident navigating multiple systems and screens
• Strong note-taker with excellent documentation habits
• Able to remain on the phones for the entirety of their shift
• Has a quiet, distraction-free home working environment
• Available to work evenings and/or weekends
• Weekends Saturday or Sunday, 9am6pm

Primary Responsibilities

• Schedule sales appointments through phone calls, texts, and emails
• Utilize both inbound and outbound calls to achieve scheduling goals
• Route incoming communications to the appropriate departmentAccurately document customer interactions and appointment details
• Follow established scripts, processes, and scheduling guidelines
• Maintain productivity and quality standards throughout each shift

Position Details

• Work From Home position
• Full-time shifts available
• Evening or weekend availability required
• Pay range: $15$17 per hour, with bonus potential
• Zingas-provided computer equipment
• Reliable internet and smartphone required
• Must be able to remain on the phones and perform computer work for the full shift
• Quiet home working environment required
• Excellent attendance required
• Ability to start virtual training on 1/13/2025

Application Instructions

Due to high interest, please follow these steps carefully.

• Attach your resume
• Include the name of your referring team member if applicable
• Provide 3 reasons that you will be an excellent fit for this position

Applications close Friday, 12/26/25.
Virtual Interviews will be conducted 12/22/25 1/2/26, with training beginning on 1/13/26. Candidates must be able to attend virtual training 1/13 1/23 with no interruptions.This is a remote position.

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