Job Details

Discover the Westmark Difference!!

Are you looking for a career? Do you want to be valued as an individual on a team? Do you want to learn, grow, and make a difference in your community? Westmark offers outstanding stability, a variety of career opportunities and exceptional work/life balance.

• 60 % of our employees have been part of the Westmark family for 5+ years.

• 71% of our employees who have been part of the Westmark family for one year or more have received at least one promotion.

• 85% of our managers were promoted from within the company.

• Westmark has been in business since 1954 and has recently grown to over $1.6 billion in assets, 15 branches, and over 75,000 members!

We also have some of the most impressive benefits in the industry:

• Paid Time Off (3 to 5 weeks per year, depending on tenure) PLUS 11 paid holidays.

• Excellent health insurance options for employees and family with shared premiums

• 401k with 75% company match and 2% profit sharing contribution

• Tuition Reimbursement and Scholarships

• Employee Assistance Program (Free counseling and legal services)

Position Summary: Under general supervision, the Mail Room Specialist performs a variety of back-office tasks essential to the efficient operation of the Credit Union's mail services. This role includes managing incoming and outgoing mail, maintaining mailroom equipment, coordinating delivery routes, and ensuring accurate record-keeping for postage and related supplies.

Schedule: Monday through Friday, 7:30 AM to 4:30 PM.

Travel Requirements: Daily in Idaho Falls.

Responsibilities:

Mail Management:

• Process all incoming verifications of deposit.
• Sort, meter, and track all outgoing mail, ensuring accurate postage for Marketing, WIS, DLC, and FSLC
• Run daily postmarked mail to the Post Office by 3:15 PM.

Delivery and Routing:

• Pick up mail from designated Post Office locations and internal branches according to schedule Prepare bags for courier transport to Rexburg, Rigby, Blackfoot, Pocatello, Boise, Twin Falls Boise
• Deliver bank deposits for foreign items to Bank of Commerce.
• Drop off UPS and FedEx packages at the Hampton Inn on Channing.
• Handle specialized pickups and deliveries (Jim's Trophy).

Equipment and Supplies:

• Maintain mailroom equipment and perform routine vehicle maintenance for the mailroom vehicle.
• Track monthly postage and order/inventory internal mail envelopes.
• Refuel the mailroom vehicle weekly.

Administrative and Support Tasks:

• Process mail payments.
• Process RDC
• Attend required meetings and provide support to other personnel as needed.
• Perform any additional duties as assigned by the VP Operations Services Manager.

Requirements

Qualifications:

• Strong knowledge of Westmark's products, services, and department functions.
• Proficiency in using Symitar and telecommunication equipment.
• Quick and accurate typing and 10-key skills.
• Competency in personal computer usage.
• High school diploma or equivalent.

Key Competencies:

• Organizational and Time Management Skills:
• Ability to manage multiple delivery schedules and ensure timely completion of mailroom tasks.
• Accuracy and efficiency in tracking postage, processing mail, and maintaining inventory.
• Communication and Interpersonal Skills:
• Professional and courteous interaction with colleagues, vendors, and external contacts.
• Clear and effective oral communication for in-person and phone interactions.

Professionalism and Reliability:

• Maintains a consistent and reliable attendance record.
• Represents the Credit Union with integrity and professionalism during work and outside work hours.

Physical Requirements:

• Ability to lift and carry up to 40 - 60 pounds.
• Prolonged periods of standing, walking, and moving between locations to pick up and deliver mail and packages.
• Regular bending and stooping to access mail bins, sort items, or retrieve supplies.
• Reaching above shoulder height and below waist level for organizing and distributing materials.
• Clear vision and ability to read small print on addresses, labels, and forms.
• Ability to hear and respond to communication devices, including telephones and intercoms.
• Exposure to varying weather conditions when performing outside deliveries or pickups.
• Operating a vehicle to pick up and deliver mail or packages as required.

Westmark Credit Union is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Salary Description

$17.00 - $20.00