Job Details

SHIFT LEADER OVERVIEW:

Shift Leaders are responsible for driving guest satisfaction, training employees, meeting financials and ensuring food safety and cleanliness standards. The Shift Leader helps the shift run smoothly by taking care of their restaurant teams and Guests and delivering operational excellence.

Shift Leaders Responsibilities include, but not limited to:

• Exceeding the guests' expectations
• Supervising all financial aspects of food cost and labor targets
• Preparing and following labor schedules and product projections
• Training and motivating team members
• Preparation of products and maintaining quality to meet brand standards
• Monitoring all service equipment

• Excellent training programs
• Strong career and salary growth potential
• Reward and recognition culture
• Paid training
• Bonuses

• Must be at least eighteen (18) years of age
• Minimum 2+ years of restaurant management work experience
• Must possess a valid Driver's License
• Required to work a flexible schedule including: days, nights, weekends and Holidays

• Demonstrated understanding of guest service principles
• Excellent communication skills, management/leadership and organizational skills
• Enthusiasm and willingness to learn
• Superior people management skills, communication and listening skills required
• NRA ServSafe Food and Alcohol certifications preferred
• Working knowledge of labor laws, health codes, safe food handling and sanitation, alcohol safety, safety and security systems and procedures, and computer operations preferred

• Ability to stand and exert well-paced mobility for periods of up to twelve (12) hours in length
• Ability to lift pots and pans, trays, bus pans, cases of beer, and materials weighing 40 pounds or more