Overview Virtual Customer Service Professional (virtual) - . The hourly pay rate is $9.00 – $14.00 per hour depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available.Skill Set Overview Excellent listening skills, strong English communication skills (verbal and written)Resolve concerns or complaints related to your client.No Cold Calling, No Telemarketing, inbound calls only.Qualifications Must be 18+High school diploma or equivalencySecondary education and/or some college is preferredAble to perform basic math skillsYou'll make your own schedulesMust be able to pass a background checkMinimum 3+ months of customer service, retail, or sales experience preferredAbility to multitask and prioritize in a fast-paced environment.A background check is required. (client may ask for drug test)Comfortable with basic computer skills including email and documents.Would like to work PT or FT as a 1099 contractor from home.A quiet home office place to work. No ambient sounds such as pets or children while working.Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks.Technical Requirements Windows Vista is not accepted at this timeHigh speed Internet access provided by a cable or DSL providerSatellite broadband does not meet our requirementsUse of wireless and Wi-Fi "air cards" is prohibitedA dedicated, hard wired phone with no featuresA computer with the basic following specs:Minimum Hardware: 2 GB RAM – 80 GB IDE – Single Core 1.4 GHz – 48x CDMinimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10#J-18808-Ljbffr