Job Details

A leading customer experience company is seeking a highly skilled Senior Genesys Engineer based in Idaho Falls. The ideal candidate will have a minimum of 4 years' experience with the Genesys Engage Platform, including GVP and Workforce Management. Responsibilities include designing and maintaining Genesys solutions, troubleshooting system issues, and participating in an on-call rotation for 24/7 support. A Bachelor's degree in a relevant field is preferred. The salary ranges from $120,000 to $135,000 annually with various benefits available.#J-18808-Ljbffr