Job Details

Job TitleDocument ProcessorJob DescriptionIntake, image, sort and ship documents sent to First American from clients with proficient speed and accuracy to ensure deliverables are met on time. Research and troubleshot documents approaching SLA to ensure timely deliverables. Provide email correspondence with client contacts to maintain and build the relationship (if necessary).ResponsibilitiesIntake documents sent to First American through mail or emailSorting documents based on shipping locationShip documents out based on client requirementsEnsure accuracy by correcting any found issuesRuns/reviews internal and external reportsTracks computer ordersmanual or system generatedOther duties as assignedQualificationsHigh School diploma or equivalentProficient MS Office skills, specifically MS ExcelMust be able to navigate a computerized data entry system or other relevant applicationsGood verbal and written skillsStrong interpersonal skillsAbility to work under pressure and remain flexibleBasic math skillsAbility to apply common sense, understanding and problem solvingPay Range: $10.94 - $14.58 HourlyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.BenefitsBased on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.