Job Details

Madisonhealth is seeking to hire a meticulous Collections Clerk to collect on balances of patient accounts. The incumbent will be responsible to make contact with patients via telephone calls and letter correspondence as needed to successfully complete the collections process.

The Collections Clerk will identify accounts for transfer to the bad debt process, if previous collection efforts have been unsuccessful. A crucial role in the success of the organization, the Collections clerk represents Madisonhealth during the collection process and requires the ability to be empathetic and firm while helping patients and their families arrange for payment of services.

• Classification: Full Time
• Schedule: Mon-Fri, 8:30am - 5:00pm; Alternate schedules of 9:30am-6:00pm or 11:00am-7:30pm
• Benefits Eligible

Experience:

• Previous collections experience, 1 year preferred

Required Skills:

Positive Attitude

Exceptional interpersonal skills

Ability to effectively communicate written and verbally

Proven problem solving and decision-making skills

Ability to work as a team member and individually

Competent computer skills including but not limited to Microsoft Office

Proven Integrity, initiative, and respect

Benefits & Work-Life

We not only offer comprehensive benefits and work-life programs to secure your future and balance your daily needs but also provide you stellar service for managing these programs through our Benefits Department.

Retirement - Securing your future

• Retirement - 457(b)
• Hospital Pension Plan - 401(a)

Health Benefits - Safe and Secure, Our Promise

• Health Insurance
• Dental and Vision Insurance
• Flexible Spending Account
• Life Insurance
• Supplemental Plans
• 340B Pharmacy Program
• Madisonhealth Services Discount

Paid Time Off

• Regular Part Time - 3.69 hrs per pay period
• Full Time - 6.77 hrs per pay period
• Long Term Sick - percentage of hrs worked

Work-Life Balance - Employee Assistance Program offers:

• Personal counseling (in-person and virtual)
• Life management services (child and senior care, moving, pets, home repair, disaster support, discounts, etc.)
• Senior care management
• Child care referral services
• Lifestyle coaching
• Health and wellness resources
• Legal & financial services
• Support tools for managers
• Onsite and virtual trainings
• Critical Incident Stress Management services when tragedy happen