Job Details

Everise in Idaho Falls is seeking a Specialist - Quality Assurance to ensure calls meet client and Everise quality guidelines. You will monitor associates' transactions, score monitors, and provide coaching.You will collaborate with supervisors, participate in calibration sessions, and stay up-to-date with training materials. Candidates should have at least 1 year in customer service, strong MS Office skills, and excellent communication.#J-18808-Ljbffr