You’re the best and you want to join a team that appreciates you, where you can create your own opportunities.
Who We Are
We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time in Brentwood, CA. What you don’t know is what it’s like to be a part of a team like this. How much you feel appreciated when you don’t cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you’re the only customer service representative they’ll work with. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.
What We Do
We are a team of heating and air conditioning experts who go the extra mile to ensure peak performance for your home’s heating and air conditioning systems.
The Big Task
You will promote customer satisfaction by converting incoming customer calls into booked service appointments and matching the right technician to every job.
Key Sub Tasks
You will need to learn the call script in order to sound professional and authentic when speaking with our customers
Participate in training so that you grow and develop as a professional
Learn the business and learn how to prioritize the most urgent customer calls
Ensure a quality customer experience by relaying detailed and accurate information to the technicians in the field
Record and report the service calls
Update customers throughout the day on the technician’s progress.
Maintain and update our customer database with complete and accurate information
Maintain communication with the manager
Desired Skills and Experience
If you can achieve the above and you find it fun and challenging - you have just the right amount.
What We Offer
Our top performers are among the highest paid in the industry. You’ll have unlimited earning potential.
Medical Insurance -- we help pay for you and your family's insurance for health, dental, vision, and life insurance.
New technology, including iPhone, Laptop & access to integrated software.
Retirement plan & company match
A family. This is last on the list because it’s most important. We care about our team, and expect you to bring that same caring when you join. We do a lot more than just work together. You’ll build life-long friendships at Elite Comfort Systems.
If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Elite Comfort Systems by visiting www.elitecomfortsystems.com. When you're ready, please follow the directions in this job posting or call our hiring manager, Nathaniel, at 925-642-4824 to apply for this position.
Equal Opportunity Employer
Do not contact this company in solicitation of any product or service.